Case Study — Laundry Service
Northern Linen.
A premium laundry pickup & delivery service — taken from idea to a fully operational online business.
The Story
Built from the ground up — every detail handled.
Northern Linen came to us as a brand-new premium laundry pickup and delivery service in South Loop Bloomington. They had a strong brand vision — but absolutely nothing built. No website. No way for customers to find them, book a pickup, or pay. No professional email. No systems to run the business.
We built the entire operation from zero.
We designed and developed a custom booking website where customers could schedule pickups in seconds, and integrated a complete tech stack to power the whole business behind the scenes:
- Stripe — secure online payments and automated billing
- Twilio — automated SMS notifications for pickups and deliveries
- Resend — professional automated email confirmations
- Custom domain & professional business email setup
- Brand logo design
- Full website design, build, and hosting
By the time we were done, Northern Linen wasn't just online — it was a fully operational business, ready to take orders, process payments, and notify customers automatically from day one. We handled every technical detail so they could focus on running their business.
What We Built
An end-to-end setup.
- Custom booking website with scheduling
- Professional business email & domain setup
- Secure online payment processing
- Automated SMS & email notifications
- Mobile-first responsive design
The Result
A business that runs online.
A fully operational online presence — customers can book, pay, and receive updates seamlessly.
Gallery
A look at the build.
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